How Performance Reminders Work for Your Musicians

BookLive automatically sends reminder notifications to your musicians before their performances.
  Here’s how it works:

  Reminder Schedule

  Your musicians receive two automatic reminders for each performance they’re booked for:

  1. 3 days before the performance
  2. 1 day before the performance (the day before)

  What Gets Sent

  The reminders include:
  – Your group name
  – The performance title
  – The performance date (for 3-day reminders)

  Example SMS:
  “Reminder: You have a performance in 3 days on Dec 15: Extreme Strings: Holiday Concert. To turn
  these reminders off, visit booklive.com/settings”

  How Musicians Receive Reminders

  Each musician controls their own reminder preferences in their BookLive settings. They can choose
  to receive:
  – Email reminders (sent to their BookLive email)
  – SMS text reminders (sent to their phone)
  – Both
  – Neither (if they prefer to manage their own calendar)

  For SMS messages: BookLive intelligently uses their group-specific phone number (if they’ve
  provided one for your group) or falls back to their personal phone number.

  Important Notes

  – Only confirmed musicians receive reminders (musicians who have been assigned to seats)
  – Canceled or postponed performances don’t send reminders
  – Musicians control their preferences – you don’t need to manage this

 No action needed from you – this all happens automatically

  Musicians Can Opt Out

  If a musician doesn’t want to receive these reminders, they can turn them off at any time by:
  1. Visiting booklive.com/settings
  2. Toggling off “Performance Reminder Emails” or “Performance Reminder SMS”

  This ensures your musicians always know when they have upcoming performances, without you having
  to manually remind everyone!