Table of Contents
Keep track of key contacts and communication history for each partnership. This helps you maintain relationships and ensures important information is always accessible.
Managing Contacts #
Viewing Partnership Contacts #
To see contacts for a partnership:
- Open the partnership detail view
- Click the Contacts tab
- View all associated contacts
Adding Contacts #
To add a new contact:
- Go to the Contacts tab
- Click Add Contact
- Enter contact information:
- Name
- Email address
- Phone number
- Role/title
- Save the contact
Editing Contacts #
To update contact information:
- Click on the contact
- Edit the details
- Save changes
Contact Actions #
From the contacts list, you can:
- Send email – Click the email address to open your email client
- Make call – Click the phone number to initiate a call
- Copy info – Quickly copy contact details
Managing Notes #
Viewing Notes #
To see notes for a partnership:
- Open the partnership detail view
- Click the Notes tab
- View all notes in chronological order
Adding Notes #
To add a new note:
- Go to the Notes tab
- Click Add Note
- Enter your note text
- Save the note
Notes are automatically timestamped with your name and the date/time.
What to Document #
Good things to record in notes:
- Call summaries – What was discussed, next steps
- Email highlights – Key points from important emails
- Meeting notes – Outcomes from in-person meetings
- Preferences – What the venue/planner prefers
- Important dates – Busy seasons, renewal dates
- Decision makers – Who makes booking decisions
- Budget info – Typical event budgets
Editing and Deleting Notes #
To edit a note:
- Click on the note
- Make your changes
- Save
To delete a note:
- Click the delete icon
- Confirm deletion
Team Visibility #
Contacts and notes are visible to all group members who have access to the Gig Vault. This ensures:
- Everyone has the same information
- No duplicate outreach efforts
- Smooth handoffs between team members
- Institutional knowledge is preserved
Best Practices #
- Add notes promptly – Document conversations right after they happen
- Be specific – Include names, dates, and action items
- Keep contacts updated – People change roles; update when you learn of changes
- Note multiple contacts – Add everyone relevant, not just your main contact
- Include context – Future you (or teammates) will thank you