When a client submits a booking request through your Time-Based Pricing quote page, it lands in your Quote Requests inbox for review. This is where you can see all the details of the request — date, duration, venue, total pay — and either accept or decline before the performance is created in BookLive.
Before You Begin #
- You must have at least one Time-Based Pricing Rule configured in your Finances settings.
- You must be logged in as a group leader at https://booklive.com/login.
Step 1: Navigate to Quote Requests #
- Log in at https://booklive.com/login.
- Select your group from the top navigation.
- In the left sidebar, click Quote Requests.
The page is divided into two panels: a list of incoming requests on the left, and the detail view for the selected request on the right.
Step 2: Review the Request Details #
Click any request in the left panel to open it. The detail card shows:
- Date — The requested performance date.
- Event — The event type the client selected (e.g., Wedding, Corporate).
- Time & Duration — The requested start time and total hours.
- Venue — Venue name and city/state.
- Total Payment — Your net payout after platform fees.
- Client — The name of the client who submitted the request.
If needed, you can open a chat window with the client directly from this view by clicking the chat icon next to their name.
Step 3: Check for Schedule Conflicts #
BookLive automatically checks whether you have any other performances on the same date. If a conflict is detected, a Same Day Performances alert appears at the top of the detail card. It shows:
- The title and venue of each conflicting performance.
- The time gap between performances and estimated travel time.
- A Times overlap! warning in red if the schedules directly conflict.
Use this information to decide whether you can fulfill the request before responding.
Step 4: Accept or Decline the Request #
At the bottom of the detail card, you’ll see two action buttons.
To Accept #
- Check the I have read and agree to the terms & conditions checkbox. You can click the terms & conditions link to review them in a dialog.
- Click Accept Booking.
BookLive creates a new performance on your calendar and sends you a confirmation by email. The card turns green to confirm the acceptance.
To Decline #
- Click Decline Booking.
- Confirm the prompt.
The card turns red and the request is marked as declined. The client is notified automatically.
Tips & Notes #
- Quote Requests are generated when clients submit bookings through your Time-Based Pricing flow. Flat-rate packages use a separate Booking Links workflow.
- You must agree to the terms & conditions before accepting — this serves as the performance contract. A PDF copy is sent to you by email once you accept.
- Accepted requests automatically create a new performance with the date, venue, duration, and client pre-filled — no manual entry needed.
- If you have multiple pending requests, select each one from the left panel to review them individually.
