BookLive gives you a dedicated, shareable review page you can send to anyone — past clients, event planners, wedding guests, or colleagues — even if they were never part of a booked performance in the system. When someone submits a review through this link, it lands in a pending queue for your approval before it ever appears on your public profile.
Where to Find Your Public Review Link #
- Log in to BookLive at https://booklive.com/login.
- In the left sidebar, select your group.
- Click Marketing in the navigation, then select Reviews.
- At the top of the page you’ll see a Collect Reviews section with your unique link already generated. Click Copy Link to copy it to your clipboard.
Your public review URL follows this format:
https://booklive.com/review/your-group-urlYou can paste this link anywhere — in follow-up emails, your email signature, social media posts, or your website.
What Reviewers See #
When someone visits your review link, they’ll see a form asking for:
- Name — the reviewer’s full name
- Email — used for internal purposes only; not displayed publicly
- Relationship to your group — Event Planner, Wedding Guest, Hired for Event, Colleague, or Other
- Star rating — 1 to 5 stars
- Written review — their comments and feedback
After submitting, reviewers are taken to a success page that may also prompt them to leave a review on any external platforms you’ve added (such as WeddingWire, GigSalad, or Google).
Approving or Rejecting Incoming Reviews #
Every review submitted through your public link requires your explicit approval before it’s visible on your profile. You’ll receive an email notification as soon as a new review comes in.
To manage pending reviews:
- Go to Marketing → Reviews in your group’s sidebar.
- Scroll down to the Pending Approval section — reviews waiting for your decision appear here with an orange Pending badge.
- Read each review, then choose an action:
- Click Approve to publish the review to your public profile immediately.
- Click Delete to permanently remove the review. This cannot be undone.
Managing Approved Reviews #
Once a review is approved and live, you still have two options for managing it:
- Hide — Removes the review from your public profile without deleting it. Useful if you want to temporarily take it down or reconsider displaying it.
- Delete — Permanently removes the review. This cannot be reversed.
Tips & Notes #
- Your public review link works independently of any performance in BookLive — it’s a standalone page for collecting general testimonials.
- BookLive includes spam protection on the form, including rate limiting (a single IP address can submit no more than 3 reviews per hour per group).
- Reviews from this link are separate from reviews collected automatically after performances. Both types are managed from the same Reviews tab.
- Add external review platforms (Google, WeddingWire, GigSalad, etc.) under Marketing → Reviews to prompt reviewers to share their feedback there too after submitting.
- Your public review page is only active if your group profile is published.
