BookLive’s Group Email Inbox gives you a single place to see all emails flowing through every performance inbox in your group. Instead of opening each performance one by one to check correspondence, you can scan your entire email history — sent and received — from one aggregated view, search across all messages, and jump directly to any performance inbox in a click.
Before You Begin #
- You must be a group leader or co-leader to access the Group Email Inbox.
- The inbox aggregates emails from your Performance Inboxes — the unique email addresses automatically created for each performance in BookLive. If you haven’t used Performance Inboxes yet, see Understanding the Performance Inbox – Email for Every Gig.
Step 1: Open the Group Email Inbox #
- Log in to BookLive at https://booklive.com/login.
- In the left sidebar, click Inbox to expand the section.
- Click Email Inbox.
The inbox loads with all emails from all performance inboxes, sorted by most recent first.
Step 2: Browse and Filter Your Emails #
The inbox table shows four columns for each email:
- Direction icon — A green arrow indicates a received email (from a client or external sender); a blue arrow indicates a sent email (sent from a performance inbox by your team).
- From — The sender’s name or email address.
- Subject — The email subject line.
- Performance — The performance the email is attached to, shown as a clickable link.
- Date — When the email was sent or received.
Use the filter buttons at the top right to narrow the list:
- All — Shows every email (default).
- Received — Shows only emails sent to your performance inboxes from clients or external senders.
- Sent — Shows only emails your team sent out from performance inboxes.
Step 3: Search for a Specific Email #
Use the Search field in the upper-right corner of the inbox to filter by keyword. The search matches against:
- Email subject
- Sender name
- Sender email address
Results update automatically as you type. Clear the field to return to the full list.
Step 4: View an Email’s Full Details #
Click any row to open the email in a detail panel. The detail view shows:
- From — Sender name and email address.
- To — Recipient email address.
- Date — Full date and time the email was sent.
- Performance — The linked performance name (click to open it).
- Email body — The full message content.
- Attachments — Any file attachments, shown as clickable chips. Click an attachment chip to download or open it.
Click Close to dismiss the detail panel and return to the inbox list.
Step 5: Jump to the Performance Inbox #
To reply to an email or take action on it, click the View in Performance Inbox button at the bottom of the email detail panel. This navigates directly to the Inbox tab of the associated performance, where you can compose a reply, view the full conversation thread, and manage all correspondence for that gig.
Tips & Notes #
- The Group Email Inbox is read-only — you cannot compose new emails or reply from this view. Replies must be sent from the individual Performance Inbox.
- The inbox shows 20 emails per page by default. Use the pagination controls at the bottom of the table to navigate to older messages, or change the rows-per-page setting to 10 or 50.
- Emails appear here only if they were sent through or received by a Performance Inbox. Emails sent directly from your personal email client will not appear.
- All group leaders and co-leaders share the same Group Email Inbox view.
